Car Garage Receptionist Set Up

Setting Up Your Garage Receptionist

If you run a busy workshop, you’ll know how much pressure the phone creates. Every call could be a new customer, but if you’re under a car or talking to someone at the counter, it’s easy to miss it. That’s where a garage receptionist changes everything. Think of it as a personal assistant for your garage that never takes a break.

The beauty of Electronic Receptionist car garage receptionist is that it doesn’t matter whether you already use garage management software or you’re still writing jobs into a paper diary. There are no complicated integrations and no technical headaches. Within 24 hours, you’ll have your own number and your auto receptionist will be up and running, ready to answer every call and send the details straight to you.

From Sign-Up to Live in Under a Day

Getting started is refreshingly simple. Once you sign up, we’ll send you a dedicated phone number for your garage. While that number is being activated, you can choose how your automotive answering service introduces itself — whether that’s a professional greeting using your garage name, your preferred opening hours, or the email addresses where transcripts and recordings should be sent.

Many garages keep it straightforward with something like:
“Hi, you’ve reached Tom’s Garage. I’m your AI receptionist. How can I help today?”

As soon as your number goes live, you’ll receive instructions on how to forward calls. You’re always in control. Some garages divert every single call to their receptionist garage service, while others prefer to send only out-of-hours calls, or those they miss after a couple of rings. However you choose to set it up, the result is the same: no more missed customers.

What Happens on the Call

When a customer rings, your auto receptionist answers on your behalf. Every conversation is handled professionally, collecting details like the customer’s name, phone number, vehicle registration, and the service they’re looking for. Whether it’s an MOT, a brake check, or just a simple tyre replacement, the information is captured clearly and sent directly to your inbox.

Instead of worrying about whether you missed a lead, you’ll have a full transcript, a recording, and a neat call summary waiting for you. That means you can call the customer back when it suits you, confirm the booking, and get the job in the diary. It’s faster, more efficient, and it makes sure no opportunity slips through the cracks.

👉 Learn more about how an Automotive Answering Service can transform customer service in busy garages.

Why Garages Love It

The most common feedback we hear is relief. Garage owners love knowing that every call is answered, even if they’re too busy to pick up. Some use the garage receptionist to support their front-of-house staff during peak times, while others rely on it completely because it’s cheaper and more reliable than hiring extra employees.

It’s also incredibly flexible. Garage Hive, TechMan, GDS, Workshop Software, or Autofluent — or even run without any garage management software at all—our AI receptionist can step in and handle calls, bookings, and reminders without disrupting your setup. We’re also excited to announce our exclusive partnership with Auto Garage Network (AGN). This means we can integrate directly into the AGN CRM/GMS, providing AGN users with a completely streamlined experience that includes real-time booking, customer updates, and full system synchronisation. You can even use it as a stand-alone system. In fact, many smaller garages find it’s the simplest way to stay organised without having to invest in full management software.

And there’s proof it works. According to Autocar Business, the UK garage industry is worth more than £21 billion a year. With so much competition, even one missed call could mean a lost booking. An auto receptionist makes sure that never happens.

Is It Replacing a Human Receptionist?

Not at all. The car garage receptionist isn’t designed to replace staff — it’s there to support your business. Your team still speaks directly to customers, confirms bookings, and builds the relationship. What the AI does is make sure you never lose the lead in the first place.

For many garages, it feels like having a safety net. Even when the phones are ringing off the hook, you know every customer is greeted professionally and every detail is captured.

👉 Curious about how answering services have evolved? Read our guide: Do Answering Services Still Exist?.

Ready to Get Started?

Setting up your receptionist garage service is quick, affordable, and stress-free. Within a day, you’ll have your own dedicated number, your personalised greeting, and every call covered.

Get in touch with the Electronic Receptionist team today and discover how a garage receptionist can keep your diary full, your customers happy, and your business running smoothly.

🚗 Your customers are already calling — the only question is, who’s answering?

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